QUALITY, ENVIRONMENT AND SAFETY POLICY
NEYA Lisboa Hotel acts responsibly in terms of the environment and safety, though without neglecting the main services rendering activity in which we always try and improve and offer more quality. The Hotel undertakes to adopt the best environmental practices as well as the best sustainability principles in its business strategy.
TO ADAPT to what our customers need and, whenever possible, go beyond their expectations;
TO CONTRIBUTE to a purer, cleaner and more responsible planet;
TO IMPLEMENT all the measures required to ensure safety at the premises, safeguarding against injuries, wounds and any harm to the health of our employees and customers;
We control and boost energy savings, reducing the consumption of non-renewable energies and CO2 emissions; We take on the commitment to prevent pollution and ensure the right management of waste and natural resources, namely, water and energy.
We take on a commitment to the ongoing improvement of performance in terms of the quality, environment and safety of the organisation, setting and reviewing the associated goals and targets.
We undertake to meet the legal requirements of quality, the environment and safety applicable to the activity as well as other requirements which are subscribed to in terms of environmental aspects, dangers to occupational health and safety or customer requirements.
We are committed to raising the awareness and ongoing training of the employees in matters related with quality, environment and safety with a view towards an appropriate, responsible carrying out of its activity as our customers trust us and our premises to provide unique services.
We implement a self-check and HACCP system to ensure and promote food hygiene and safety.